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ITIL® (Version 5) Experience - Including Exam

This module provides candidates with guidance to create products and services that feel as good as they function, aligned with ITIL® guidance. It offers practical direction to help align people, processes, and technology to deliver user-centric, outcome-driven experiences.

The courseware and exam are currently only available in English.

ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

Updated 4/2026

Delivery Format

  • Company Event

    Event at company

  • Public Classroom

    Traditional Classroom Learning

  • Virtual Learning

    Learning that is virtual

23 courses found

    • Delivery Format: Public Classroom
    • Date 21-23 June, 2026 | 9:00 AM to 5:00 PM
    • Location: Cairo-Sheraton (Egypt Stan)
    • Language: English
    • Delivery Format: Virtual Learning
    • Date 21-23 June, 2026 | 9:00 AM to 5:00 PM
    • Location: Virtual (Egypt Stan)
    • Language: English
    • Delivery Format: Virtual Learning
    • Date 27-29 July, 2026 | 8:00 AM to 4:00 PM
    • Location: Virtual (Egypt Stan)
    • Language: English
    • Delivery Format: Public Classroom
    • Date 27-29 July, 2026 | 9:00 AM to 5:00 PM
    • Location: Dubai-Knowledge Village (Arabian St)
    • Language: English
    • Delivery Format: Virtual Learning
    • Date 23-25 August, 2026 | 9:00 AM to 5:00 PM
    • Location: Virtual (Egypt Stan)
    • Language: English
    • Delivery Format: Virtual Learning
    • Date 13-15 September, 2026 | 9:00 AM to 5:00 PM
    • Location: Virtual (Egypt Stan)
    • Language: English
    • Delivery Format: Public Classroom
    • Date 13-15 September, 2026 | 9:00 AM to 5:00 PM
    • Location: Riyadh (Arab Stand)
    • Language: English
    • Delivery Format: Public Classroom
    • Date 20-22 December, 2026 | 9:00 AM to 5:00 PM
    • Location: Cairo-Sheraton (Egypt Stan)
    • Language: English
    • Delivery Format: Virtual Learning
    • Date 20-22 December, 2026 | 9:00 AM to 5:00 PM
    • Location: Virtual (Egypt Stan)
    • Language: English
    • Delivery Format: Virtual Learning
    • Date 18-20 January, 2027 | 7:00 AM to 3:00 PM
    • Location: Virtual (Egypt Stan)
    • Language: English

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